In Pathlight, you have 16 types of question pages, one of them being the promo code questions. The promo code questions are pages where survey takers can receive a discount code they can copy and paste for their next order.
No matter if you started a new survey from scratch or from a template, you will be able to start adding questions. Here you can learn about how to use templates and how to start a post-purchase survey from scratch.
Adding a discount code question
You can use the Add questions button to start selecting from Pathlight's list of question types. In this example, we will add a promo code question.
Once you've added it, you will see a page with a blank preview on the right and the menu on the left, where we will customize the question. You can add a Heading for thie type of page and also a Body that would go right under the Heading to give information and context for the offer. For this type of question, you also need to provide a discount code you have created in Shopify and paste it under Promo code.
The apply code section represents the link text that, when clicked by the customer taking the survey, can apply the code to their cart. You can use it to write something self-explanatory, such as "Click on this link to apply the code." The text can also be aligned and you can use any of the options in the dropdown to preview on the left.
Advanced settings
Now we can move to the Advanced settings, which you can access by clicking the Show advanced settings link.
"Only display once per customer" represents as it states the option to only show this once per customer to avoid showing the same survey questions to repeat customers every time they make a purchase.
The "Next action" setting can customize where to go next from this email opt-in step. This can help you choose the next action, meaning you can redirect people to any other question in the Survey or end the survey upon providing an email in this question.
You can also update the Submit button text and choose the style of the button and alignment. Below we've selected the button to fit just the text it contains and align it centrally. The Default value you see under the button label can be either the built-in Pathlight text we show, or you can customize it globally in the survey in Settings. You can check this article on the global setup for Settings to learn more about global set elements.
