Skip to main content

Date questions

Stefania avatar
Written by Stefania
Updated over 3 weeks ago

In Pathlight, you have 16 types of question pages, one of them being the date questions. The date questions are pages where customers can gve their date of birth or any other date of interest.

No matter if you started a new survey from scratch or from a template, you will be able to start adding questions. Here you can learn about how to use templates and how to start a post-purchase survey from scratch.

Adding a date question

You can use the Add questions button to start selecting from Pathlight's list of question types. In this example, we will add a date question.

Once you've added it, you will see a page with a blank preview on the right and the menu on the left, where we will customize the question. You can start adding the question, writing it in the placeholder Question, and also add a short description, which will show right under the question. For this type of question, you can also add a day and month placeholder and a month and day label. You can also choose to show or not show the year selector. If you choose to show it you can also add a custom label and placeholder

Advanced settings

Now we can move to the Advanced settings, which you can access by clicking the Show advanced settings link.

"An answer is required" makes it such that any survey taker needs to provide an email address here in order to move to the next step. "Only display once per customer" represents as it states the option to only show this once per customer to avoid showing the same survey questions to repeat customers every time they make a purchase.

The "Next action" setting can customize where to go next from this email opt-in step. This can help you choose the next action, meaning you can redirect people to any other question in the Survey or end the survey upon providing an email in this question.

You can also update the Submit button text and choose the style of the button and alignment. Below we've selected the button to fit just the text it contains and align it centrally. The Default value you see under the button label can be either the built-in Pathlight text we show, or you can customize it globally in the survey in Settings. You can check this article on the global setup for Settings to learn more about global set elements.

The last 2 options give you the option to either "Tag customers or Tag orders. This means that when enabled, a tag will be added to the order in Shopify with the answer the survey taker has selected. You can select for each of them a specific prefix to identify the tags more easily.

Did this answer your question?