Skip to main content

Shopify Flow

Connect other apps to Pathlight and trigger automations every time a customer answers a survey question is viewed or answered

Traian avatar
Written by Traian
Updated over 2 weeks ago

This integration in only available on the Pro plan.

Install & Enable

Install the Shopify Flow app in your store.

Enable it in your target survey, from the Integrations section.

You can now use Shopify Flow to connect Pathlight to thousands of other apps, automations and complex flows. In this article we'll use Google Sheets as an example.

Connect to Google Sheets

  1. In Shopify, under Apps, navigate to Flow (or install it first, if you haven't), then click on Create workflow

  2. Click on Select trigger and then choose Pathlight > Survey Question Answered

  3. Hover over the trigger, then click on + and then on Action

  4. In the action selector, clear the Installed apps filter or click on Clear all.

  5. Search for Google Sheets and select Add row to spreadsheet

  6. If you haven't already, install the Google Sheets for Shopify Flow app.

  7. Make sure you provide access to Shopify Flow to edit, create and delete. The checkbox in not ticked by default and it's easy to miss!

  8. Create a spreadsheet. In this example we are adding 3 columns - one for the customer email address, one for the question and one for the answer.

  9. In Shopify Flow, provide the spreadhseet URL, the tab name (by default it's Sheet 1 but we've changed it to answers. For the content to be added, you can use the Add variable link to easily connect any variables you want. We are connecting the customer email, the question and the answer, separated by commas: {{customer.defaultEmailAddress.emailAddress}}, {{question}}, {{answer}}

  10. Turn on the workflow and go though the survey to test it out.

Did this answer your question?